Frequently asked questions

Can I take a balloon ride?

- Is the balloon ride suitable for everyone?
Children are welcome on board as long as they are over 4 ft tall so that they can properly enjoy the view.
- I have mobility problems, can I go with you?
Sometimes we may have a wilder landing. This can mean that the basket slips or even tips over. So it is important not to take any risks. Our advice is to always ask your doctor before embarking on such an experience.
- Can I get vertigo in a balloon?
In a balloon you are less afraid of heights. This is because the balloon is not fixed to the ground and you have a stable ground beneath your feet.
- Can I use the balloon if I am pregnant?
Unfortunately, to avoid any risk, it is not possible to ride in a balloon if you are pregnant.

Make an appointment

- How do I plan a balloon ride?
You can schedule a standard balloon ride through our website. You will then receive confirmation and sailing instructions by email. To make an appointment for a private balloon ride, it is easier to contact us. We will then make the appointment with you.
- Can I change/cancel my scheduled flight?
It is possible to change or cancel your appointment if you have cancellation insurance with your booking.
- What is the best time of year for ballooning?
Ballooning is seasonal. The best time to take a balloon ride is from March to October.
- Can I hire a balloon and pilot for a special occasion?
Of course, it is possible to hire a balloon and pilot for special occasions; you can book and take a private balloon ride.

Booking/Gift voucher

- How can I book a flight?
You can book your balloon ride directly from the website. If the place you wish to book is no longer listed or this balloon ride is fully booked, you can book the flight on another date. If you have any questions, please contact us.
- Until when can I redeem my gift voucher?
The gift voucher can be redeemed within 12 months. It is only necessary to schedule an appointment within these 12 months, it is not compulsory to book a balloon flight during this period.
- Can I book a balloon ride for one person?
Yes, it is possible to book a balloon ride for just one person. You can enter the number of passengers when booking.
- What is a private flight?
With a private flight, you take a balloon ride with your own group. You can also choose your own date and location. To schedule it, please contact us.
- How do we get back to the meeting point?
You can have someone from your own circle drive behind, and meet you at the landing site. If this is not possible, you can sign up with the hot air balloon pilot to accompany you back, please note that there may be an extra cost for this.
- Are my tickets transferable?
Your tickets are transferable.
- Are there possibilities for marriage proposals, etc.?
Everything is possible with us! If you have special requests, please contact us at any time.
- What is included in the price?
The price includes a balloon ride and a delicious glass of champagne.

The programme

- How long does a balloon ride last?
The total duration of the programme is about three hours. First of all, you will mount the balloon and let the hot air into the balloon. Then you can enjoy the beautiful view for more than an hour. After landing, we will pick up the balloon and you can reminisce with a delicious glass of champagne.
- How many people can take a balloon ride?
It all depends on the basket of balloons we use on the day. We have different sizes of baskets. We look at the number of passengers and weight to see which basket we use. On average, you will do a balloon flight with 8 to 10 passengers.
- How can I find out the take-off times and place?
The website will tell you the take-off time. The area will also be indicated there. On the day of the balloon flight, the hot air balloon pilot will tell you the exact time and place where you must be present. This is because everything depends on the wind.
- Where will the balloon land?
We don't really know in advance where we will land. It depends on the direction and speed of the wind. On the day itself, the balloon will know approximately where we are heading and will choose a landing place there.

When will the balloon ride take place?

- When will I know if my balloon ride will take place?
The hot air balloon pilot will contact you a few hours before the flight with all the information. Do you have a morning flight scheduled? Then you will be contacted the night before.
- In which weather conditions will the flight not be possible?
We have to check daily whether the weather is suitable for the balloon flight. If the flight cannot take place, there can be many different reasons. For example, the wind direction may not be right, the wind layers are not good enough, or the temperature. It may also be raining or foggy. In this case, we will also cancel the balloon flight because it detracts from the experience.
- What happens if my balloon ride cannot go ahead?
If the balloon ride cannot go ahead, you have 12 months to reschedule.
- I saw another balloon while my flight was cancelled.
This situation can occur. The hot air balloon pilot always decides whether or not the balloon flight can go ahead. It may be that in your region it is not possible to take a balloon ride and in another region it is possible.

Practicalities during the flight

- What should I take with me on a balloon ride?
A good mood! In principle, it is not necessary to bring anything of your own to the balloon ride. However, you can always bring something to drink or eat.
- Can I film or take photos during the balloon ride?
It is certainly possible to film and take pictures during the balloon ride. Just be aware of your fellow passengers and their wishes.
- What clothes should I wear?
Being close to a flame in the balloon, there is no need to dress warmer than you normally would. However, our advice is to bring a jacket for on the field after landing.
- At what times is ballooning possible?
Our flight times depend on the thermals. The night flight is usually 3 hours before sunset. For a morning flight it always meets around sunrise. The balloon pilot will inform you of the final boarding time.

- Can a balloon be steered?
Unfortunately, the balloon cannot be steered and we only know which direction we will take on the day of the flight.
- Can it fly over our house/location?
Unfortunately, we can never guarantee this because the direction depends on the wind. However, we can take off from your own location with a private balloon ride so that you can see a particular place from the sky.
- Where do we meet our family/friends after landing?
You can go behind the balloon team and they will be waiting for you at the landing site.

About ballooning in general

- Is it dangerous to fly in a balloon?
No, ballooning is not dangerous. We only fly with professional balloons and materials.
- How much weight can a balloon carry?
The weight a basket of balloons can carry depends on its size.
- Can I smoke on board a balloon ride?
Smoking is not allowed on board the balloon.
- Can I come and watch or can I bring people to watch?
We are happy for people to come and watch the balloon. This is not a problem. However, they must follow the instructions of the crew or pilot if necessary.
- How annoying is the wind in a balloon?
Inside the balloon, there is very little wind. If the wind is strong, we cannot make the balloon trip.
- Is it possible to fly in a balloon in winter?
It is certainly possible to fly in a balloon in winter. However, it is less frequent in winter than in summer.
- What are the pros and cons of ballooning?
One disadvantage of a balloon ride is that it is a weather-dependent activity and we don't know all the details until the day of the flight. One of the advantages of a balloon ride is that it is a unique experience that you will never forget in your life.